The director is responsible for the planning, organization and supervision of the Cheel Campus Center/Arena and related programs. The director will contribute to the master plan, comprehensive plan and capital repair and replacement schedule. The individual must provide exceptional leadership and direction of facility and work well in a team oriented environment.

Directly responsible for all facets of operation of Cheel Arena

• NCAA Division I/III Compliance
• Develop and promote a broad spectrum of diverse activities and services for all user segments with in college setting/community
• Evaluate staffing needs (including recruitment , hiring , training and evaluation and make adjustments to insure professional customer service in friendly team oriented environment
• Oversee / administer all game management needs for both Division I men’s and women’s games)
• Assist in develop and implement a marketing strategy for both Division I hockey teams season ticket sales[ Men’s / women’s]
• Oversee/administer all box office staff/ sales/deposits and business office protocols
• Oversee/administer payroll for entire student staff
• Prepare and administer annual budget for arena using budget software
• Assist in developing a marketing plan for athletics,  and assist in selling of advertisements/sponsorships for all athletic facilities
• Administer and coordinate all summer camps/ special events for department
• Handle all ice rentals/ as well as approving all facility requests of Cheel campus center
• Handle all away ticket sales /logistics
• Perform other duties and functions as directed

Minimum Education: Bachelor's Degree in Business, Sports Management, Communications, Marketing, or a related field

BA/BS required. The Arena director has no established hours , yet is required to invest the time necessary to produce exceptional results. Must have  3-5 year’s experience in sales and marketing and/or related sports management field.  The successful candidate will have outstanding writing and verbal communications skills, a team oriented attitude, and strong work ethic.  Applicant must excel at dealing with the general public and be comfortable with sales related duties.  Individual must be proficient with computer program’s such as Excel, Publisher & Word.  Individual must be organized, very self-motivated, be able to multi-task, handle pressure situations with minimal supervision.  Must have a valid driver’s license and a driving record acceptable to the University.  Must be willing to work weekends.

Preferred Qualifications: Master's Degree Business, Sports Management, Communications, Marketing, or a related field

• Prior experience in Box Office/Ticket Sales

Essential Skills:

• Good working knowledge of computerized ticketing system
• Excellent verbal and written communication and documentation skills
• Experience in managing a small team
• Detailed oriented
• Excellent tact and skill in dealing with the public
• Excellent computer literacy and a good working knowledge of Microsoft office systems, including word and excel.
• Ability to work flexible hours, including evenings, and weekends.
• Strong time management and organizational skills.
• Ability to multi task and handle pressure situations.
• Ability to work in a fast- paced environment.
• High level of integrity.
• Excellent communicator and effective listener.
• Strong team work ethic.
• Experience in cash handling.
• Proficient in photo shop/design.

The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Health & Safety: All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.

• Ensures that all safety procedures are known and awareness of what to do in an emergency.
• Ensures all company polices, including Health & Safety and service standards are adhered to by all Box Office employees/staff in all areas and recommend appropriate actions as necessary.
• Complies with any other reasonable duties as required by the Associate Athletic Director.

DISCLAIMER: The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified.

Special Instructions to Applicants: An equal opportunity/affirmative action employer, Clarkson actively seeks and encourages applications from veterans and people with disabilities. 

All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records